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Return or exchange an item - our 100% money back guarantee

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, including the original delivery charge. Alternatively, if preferred, we will exchange the item.

Please note:

  1. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  2. Return delivery charges are only refundable where goods are faulty, damaged or mispresented. 
  3. Should the item/items you have bought from are not suitable, faulty, damaged or not what you expected and you would like to get a refund, we will refund the goods value including all taxes and original delivery charges in compliance with Distance Selling Regulations.
Delivery Charges
  • Total delivery charges are automatically calculated by the system based on the total weight of the items ordered.
  • You are more likely to pay less delivery charges per item as you order more
  • You will be shown the amount you shall be paying for delivery when you are checking out
  • Our delivery services are fully trackable. You also get update e-mails from our courrier company containing your tracking information and estimated delivery time.
  • In the event of a loss or a damage to your parcel,